Dimmable Floor Lamp – Rustic Industrial Design with 3 LED Edison Bulbs For Living Room

1. General Information

At Tech's Tech, we strive to provide you with the best shopping experience possible. Our shipping policy outlines important details about order processing, shipping times, and delivery.

2. Processing & Shipping Times

• Orders are processed within 1-5 business days after payment confirmation.
• Delivery time typically ranges from 14-28 days, depending on the destination and shipping method.
• Factors such as customs delays, weather, or high demand may affect delivery time.

3. Shipping Rates & Methods

• We offer standard international shipping for all orders.
• Shipping costs may vary based on the destination and product weight.
• Any applicable customs duties or taxes are the responsibility of the customer.

4. Tracking Information

• Once your order is shipped, you will receive a tracking number via email.
• Tracking updates may take 3-7 days to reflect in the system.

5. Delayed or Lost Shipments

• If your order is delayed beyond 28 days, please contact our support team.
• We are not responsible for lost packages due to incorrect shipping addresses provided by the customer.

6. Return & Refund Policy

• We accept returns only for damaged or defective items.
• Refunds are processed based on our Return & Refund Policy.

7. Contact Information

For any shipping-related inquiries, contact us at:
📧 Email: techstech@techstech.store, contact@techstech.store, support@techstech.store
📞 Phone: +8801824434576
📍 Address: Tech's Tech, Shahapur Mohila College Road, Badarganj-5430, Holding No 338-00, Badarganj, Rangpur 5430, Bangladesh

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@techstech.store

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@techstech.store

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@techstech.store